Privacy Policy
1. Introduction
Misty Badger (“we”, “us”, or “our”) operates the website mistybadger.com and provides investments in gold, jewelry and antiques. We are committed to protecting your personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI / 個人情報保護法) and the EU General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy explains what data we collect when you browse our website, request a quote, place an order, or contact our team, and how that data is stored, used, and shared.
2. Data Controller
The entity responsible for your personal data is:
Misty Badger
5-43-7 Miwa, Nagano-shi, Nagano 380-0823, Japan
Phone: +81 26-234-8156
Email: privacy@mistybadger.com
3. Information We Collect
3.1 Information you provide directly
When you enquire about gold bullion advisory, request a quote for fine jewelry, subscribe to our updates, or contact us through our website forms, we may collect:
- Full name
- Email address
- Phone number
- Postal address (for shipping estimates or on-site consultations)
- Project details and specific requirements related to precious gemstones
3.2 Information collected automatically
Our web server and analytics tools may automatically record:
- IP address and inferred geographic region
- Browser type, operating system, and device category
- Pages visited, time on site, and referral source
- Cookie identifiers (see our Cookie Policy)
4. How We Use Your Information
We process personal data for the following purposes:
- Fulfilling orders and requests: preparing quotations, processing orders for gold bullion advisory and estate appraisal, and arranging delivery or service appointments.
- Communication: responding to enquiries about our investments in gold, jewelry and antiques, sending order-status updates, and providing after-service support.
- Website improvement: analysing browsing patterns so we can improve our product listings and the overall user experience.
- Legal compliance: meeting obligations under Japanese commercial law and tax regulations.
5. Legal Basis for Processing
APPI obliges us to set out clear processing purposes and inform individuals accordingly. EEA visitors enjoy additional safeguards grounded in:
- Consent when opting into marketing communications and approving optional cookies.
- Contractual necessity — when you request a quote or place an order.
- Legitimate interest — in understanding how visitors browse our website so we can improve the experience.
If you are a California resident, the CCPA entitles you to request disclosure and deletion of your data, and to opt out of any sale. We confirm that we do not sell personal data to any third party.
6. Data Sharing and Third Parties
We do not sell your personal information. We may share data with:
- Shipping and logistics partners for product delivery within Japan and internationally.
- Payment processors that handle transactions securely under PCI-DSS standards.
- Analytics providers that help us understand site usage (data is anonymised where feasible).
- Legal authorities if required by Japanese law or a valid court order.
7. International Transfers
Your information resides on servers in Japan. Any movement of data beyond Japan is accompanied by contractual safeguards aligned with APPI Article 28.
8. Data Retention
We retain personal data only as long as necessary:
- Service enquiries: held for a maximum of two years from the last correspondence.
- Order and tax records: seven years to satisfy Japanese record-keeping requirements.
- Opted-in contacts: kept until unsubscription.
- Server logs: cleared automatically every twelve months.
9. Your Rights
Under APPI and, where applicable, GDPR and CCPA, you have the right to:
- Request that we reveal what personal information we have on file for you.
- Correct inaccurate or outdated information.
- Request deletion of data that is no longer necessary.
- Withdraw consent for marketing communications at any time.
- Object to processing based on legitimate interest.
- Request data portability in a machine-readable format (GDPR).
- Opt out of personal data sale (CCPA) — we do not engage in such sales.
To exercise any of these rights, contact us at privacy@mistybadger.com or call +81 26-234-8156. We will respond within 30 days.
10. Children’s Privacy
Our website and services related to investments in gold, jewelry and antiques are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us so we can delete it promptly.
11. Security Measures
Traffic to our site is always SSL/TLS-encrypted. Personal-data access is strictly role-based, and our handling procedures undergo regular review. We cannot promise invulnerability, but we employ sensible technical and organisational protections.
12. Changes to This Policy
This Privacy Policy is subject to periodic revision as our business and the regulatory landscape change. We will note material changes on this page with a new effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please reach out:
Misty Badger — Privacy Enquiries
5-43-7 Miwa, Nagano-shi, Nagano 380-0823, Japan
Phone: +81 26-234-8156
Email: privacy@mistybadger.com